Flexible Service Options
Data loss scenarios can be devastating for individuals and businesses alike. We recognise the importance of prompt data retrieval is as crucial as reducing the operational impact data loss can cause.
We offer encrypted recovery services that can resolve several data loss scenarios. Our experts have the tools and techniques to retrieve data from encrypted devices. With over 15 years of encryption experience and intense research, we can recover files that others cannot. Trust the specialists with a No Data, No Recovery Fee guarantee, 96% success rate, strict security audits, and free consultations.
We know how to recover encrypted data. Our engineers can help, whether it is providing BitLocker data recovery for an encrypted volume or resolving EFS errors. It also includes Trusted Platform Module (TPM) disk encryption.
When encrypted data is unreadable due to bad sectors or data corruption, data recovery engineers need to take care to avoid techniques that could cause additional media damage. Secure Data Recovery Services uses strict safety controls, and we make full sector-by-sector copies of all media before using file utilities. We also create specialty utilities for self-encrypting hard drive data recovery cases to treat each case effectively, and thanks to our certified Class 10 ISO 4 Cleanroom, we can safely perform repairs on damaged hard drives and RAID arrays.
Secure Data Recovery Services invests heavily in technology research and development. Our teams have created proprietary software to perform deleted encrypted partition data recovery quickly and effectively, and we can design custom encrypted data recovery solutions to meet your business's individual requirements.
We know that security is important to your business, and we built our reputation on our excellent security systems and regular audit schedules. Secure Data Recovery Services earned the industry's first SSAE 18 Type II certification, and we hold several compliance certifications. Visit our certifications page or contact our customer service team for more information.
To avoid data loss, consider following these practices for encrypting file systems.
Get your memories back now, with our help. Don't wait. Water damaged iPhones need to be properly addressed right away to reduce the risk of permanent data loss. Call us to get started.
Our team has been able to retrieve information from thousands of Android phones of all brands and models. With a 96% success rate, we're happy to offer our services and help you get back your important info.
At Secure Data Recovery, we take pride in our outstanding customer experience and believe it’s what sets us apart from everyone else. We regularly exceed our customers’ expectations and have received over 400 glowing reviews from satisfied customers. Check out what they have to say!
We promise you complete peace of mind with our data recovery service. In the rare circumstance that we are unable to recover your data, we guarantee that you will not be charged.
Average rating 4.9
Rating based on 1455 reviews
A few months ago I tried to open my external hard dirve that had years of trip and family photos on it. It didn’t sound good and never appeared on my computer. I know I referred to the drive as “toast” and maybe a few other words. Then I thought, we have made books of our trips and we probably have plenty of family pictures, do I need them or is it time to let go (I’m 75)? Then in early December, 2024, my wife was reviewing our physical photos that we had degitized years ago. I got to rethinking about what might be on the toast, I mean hard drive. After a quick review of services, I decided to try Secure Data Recovery. I connected with Eric Fisher and talked with him about the process and sending in the hard drive to assess what was recoverable. I had a ceiling price in mind. The potential recovery was over 99%, but the cost was higher than I expected. But, after talking with Eric, I decided to go ahead. In my life I have made good and bad decisions - this was definitely a good one. This morning I printed a random picture without any processing - it came out perfectly. I estimate the recovery came out to $0.02 per photo - but given what I have seen in my quick review, as they say “priceless”. It was a pleasure working with Eric and I am more than comfortable recommending Secure Data Recovery yo family and friends.Peter Wood
Peter Wood
I had an external drive that I backed pictures up to but hadn''t used it in a good long while (several years). When I recently tried to connect to it, it made an unusual sound, and I wasn''t able to connect. I started to panic thinking I''d lost over 10 years of baby photos of my son. Baby photos, family vacations, it was all there. Every milestone and memory was on that drive and ONLY on that drive. I had lost everything! But then I called Secure Data Recovery and was told they''d be able to help. When I got the initial estimate, I have to admit, I wasn''t sure how much it would cost but we couldn''t afford it. It was Christmas time, and we didn''t have the funds. But I was told they''d hold onto my device for a couple months if I wanted to wait and make a decision after the holidays. Which is exactly what we did and I''m glad we did. They were able to recover 99.84% of what was on that drive!! That''s less than 1% that was unrecoverable! And here I thought I''d lost everything!! It was definitely worth every penny!! Those were priceless family memories and Secure Data Recovery gave them back to me. Jake was with me every step of the way and was super helpful and never pushy. Still can''t believe it!! It''s amazing what they do!!
Amy Awtry
One of the bestI chose Secure Data Recovery from a shortlist of 3 companies derived by doing some research and reading plenty of reviews.I used each company''s website to make initial contact explaining my situation and requesting pricing. At this point the pricing is unknown but a broad range is provided.Two of the three responded the same day via phone and the third responded the next day via email.The rep who contacted me was easy to talk to, gave me confidence that they would be able to recover data and was very knowledgeable about the process, not just a voice on the phone or a sales person.That, combined with the highly certified cleanroom, very high success rate and many other accolades and certification made them stand out as a clear winner.Still skeptical in sending a broken disk with sensitive data via courier was not sitting well with me so I had further conversations with my rep asking how things worked and how safe it was. He assured me they only ship over night to reduce risk.From that point there was some commitment to be made and some paperwork to sign. I requested the ability to submit my own NDA which was not a problem at all.My rep provided me with a customer portal which I must was is very intuitive, very useful and very informative. The customer portal is the place for the customer to get updates on their recovery, contact a rep and some other tools and informative information. Very well done and impressive.Once the decision was made, the paperwork was complete I packed up my drive like a fine piece of priceless china and shipped it off with the provided prepaid label.Once they received the drive, they got right to work at providing an assessment and a quote for repair. The disk had suffered motor bearing seizure and head crash.Again another decision to be made, is the data worth the money requested or do I pay the $38 to return the drive without being recovered? This is going to be a personal decision for every customer.After a few days of consideration I chose to move forward. This produced a couple more documents and agreements to sign, all the while assuring me that my NDA was in full force throughout the recovery process.One thing to note here is this is all happening right around the holiday season, so we''re contacting each other in-between time off, etc.About 30 calendar days into the recover I got an email very clearly explaining the results and a list of files for review. There were 16 files they claimed as damaged but thankfully they were either files that I had recovered from a local backup or files that just didn''t matter, like temp files and such.I looked over the list quickly and expressed my satisfaction with the 99.99% success at recovering my drive. I was then sent a link to pay the invoice for the previously discussed cost.I paid the invoice and within a day my recovered data was on its way back to me, on media that I specified along with the original drive.The media was secured with some manufacturer provided security tools that required a PIN code to unlock.Once unlocked, there it was, some very important, sentimental and valuable data that I had not seen in nearly 2 months.In closing Secure Data Recovery are very transparent, very easy to work with and incredibly patient with me touching base with them about every 3 - 5 days throughout the process.Data recovery is not cheap but you get what you pay for according to reviews so again, I knew early on that this was a company I could trust and one that I wanted to work with.
Aaron Lewis
Encrypted devices are especially sensitive to corruption and other logical issues. To keep your data safe, immediately shut down your computer or storage system when you cannot access files. Never attempt encrypted data recovery on your own. Commercial file utilities can drastically decrease your chances of successful treatment by overwriting key data.
Common failure scenarios for encrypted systems include:
When a secure system fails, it needs immediate attention from an encrypted data recovery provider with experience. Secure Data Recovery Services is one of the only companies with 24/7 emergency services for encrypted systems, and we operate dozens of offices across the United States to provide our clients with fast, dependable results.
Our encrypted file recovery services provide:
At Secure Data Recovery Services, we take pride in our high success rates and our expertise with encrypted file recovery. Whether you need repairs for a single file or you need to regain access to a damaged RAID array, we can return your data while keeping your encryption fully intact. Contact our customer service team today to start a case. To set up a free evaluation or for more information on Secure Data Recovery Services' industry-leading encrypted data recovery, contact us today.
NOTE: If you need Secure Data Recovery Services' engineering staff to decrypt your data, we will need encryption keys, usernames and passwords. Please provide this information along with media failure details, including symptoms and any steps that you have taken to recover the data.
Don't panic! Our Emergency Data Recovery services can quickly and securely restore your lost data, so you can get back to business as usual.
Uncertain about what data recovery service you require? We understand that a sudden drive failure is a challenging situation to handle. Let our engineers guide you in selecting the appropriate data recovery solution. Call us today to speak to an expert.
Is your device completely dead? This is exactly what we specialise in. Our certified ISO 4 Cleanroom Lab is built to ensure your device is serviced in the best recovery environment. Conveniently drop off your device or take advantage of our free shipping and we will take care of the rest.
Equipment too large to move or too sensitive? No problem for our experts. We can scramble a team to be anywhere in the world with our equipment and tools in about 24 hours to handle your data loss situation. We are trusted specialists at solving unique data loss challenges.
Something deleted, corrupted or just disappeared but storage is still online? Just get us an internet connection and let our service team recover your data. You will then access it immediately. Recovery can’t get any faster than this.
